Conflicts at the workplace are inevitable and it is important to know how to handle them. There are a lot of reasons why conflicts arise at the workplace. When these conflicts happen, it is important to handle them in a professional way. An unresolved conflict in the long run can make individuals feel demotivated and teams feel disengaged.
1) Understand that communication is two-sided. If one holds back, it only leads to challenges. Don’t be the one who is holding back in communication.
2) Communication is not just words but more than words. When it comes to conflicts, what is unsaid is more important. So, be aware of this element of communication.
3) Listen more and talk less. You should learn to listen without interrupting, even if you disagree with what they are saying. This will help them feel heard and will allow you to better understand their point of view.
Conflicting priorities in teams can lead to the whole team being unproductive and not reaching the desired goals. For example, one team member might want the team to focus on research and another person wants them to focus on sales pitches. In this situation, the priority is different for these two tasks, which can lead to conflict between the two members of the team about what should be prioritized. This can become more difficult if these conflicting priorities are coming from two different leaders.