Program
Coaching Skills Training for Managers
Managers who coach build capability. Managers who solve build dependency. This programme moves the default.
- Duration
- 2 days
- Format
- In-person or virtual, practice intensive
- Group size
- 12–18 participants
The problem we are solving
Most managers were promoted for being good at solving problems, so when a team member brings one, they solve it. It is faster today and expensive every day after.
Coaching is usually taught as a model and forgotten in a week because nobody practised it under real pressure with a real person.
About this program
A coaching skills training programme for managers who solve problems their team should be solving. Participants learn a simple coaching structure, better questions and when to coach rather than direct.
It works well as a follow-on to first-time manager training, and is customised to your performance and development conversations.
What changes in behaviour
- Recognise when to coach and when to direct
- Run a coaching conversation inside twenty minutes
- Ask questions that open thinking rather than lead it
- Agree development actions people actually own
- Coach performance issues without softening the message
What the program covers
- Coach, mentor or manager: choosing the mode
- A simple coaching structure that survives real work
- Questioning and listening practice
- Coaching in the flow of one-on-ones
- Development plans that are followed up
Who it is for
- Managers with two or more years of people responsibility
- Managers of managers building a development culture
- HR and L&D partners supporting managers
- Do participants coach real issues?
- Yes. They coach each other on live work situations, which is the only way the skill transfers.
Start with one cohort. Judge the behaviour change.
Most engagements begin as a single pilot cohort, so your team can evaluate the facilitation and the follow-through before a wider rollout.