Program
Assertiveness Training for Workplace Professionals
Saying no, pushing back and setting boundaries without becoming aggressive or apologetic.
- Duration
- 1 day
- Format
- In-person or virtual
- Group size
- 12–18 participants
The problem we are solving
Under-assertive professionals absorb work they cannot deliver, agree to dates they know are wrong, and raise concerns only after the damage is visible.
Over-correction is just as costly. Aggression wins the exchange and loses the relationship, which matters most in the functions that depend on goodwill.
About this program
Assertiveness training for professionals who either avoid difficult conversations or overcorrect into aggression. Participants learn to say no, push back on unreasonable demands and state a position clearly while keeping the relationship intact.
Practice is built on real requests, real pressure and the specific people participants find hardest.
What changes in behaviour
- Distinguish passive, aggressive and assertive responses
- Say no with a reason and an alternative
- Push back on unrealistic timelines with evidence
- Raise a concern early and calmly
- Set and hold boundaries
- Stay assertive under seniority pressure
What the program covers
- The assertiveness spectrum
- Saying no constructively
- Negotiating scope and timelines
- Raising concerns upward
- Boundaries and follow-through
- Practice with real situations
Who it is for
- Individual contributors and specialists
- Support and shared-service teams
- Professionals working with demanding internal customers
- Is this suitable for junior employees?
- Yes, and it is frequently paired with the young professionals programme.
Start with one cohort. Judge the behaviour change.
Most engagements begin as a single pilot cohort, so your team can evaluate the facilitation and the follow-through before a wider rollout.