Giving & Receiving Feedback

Giving & Receiving Feedback


“Feedback is the breakfast of champions” says Ken Blanchard a famous author and business consultant. This clearly means that those who achieve great heights in their career rely on feedback. They consider feedback as an opportunity to grow in their career. They understand that timely and constructive feedback can prevent poor performance in the future.

Yet, on one hand we have those who consider feedback as complaint or punishment. Hence, they build a wall and are never open to receive feedback. On the other hand we have managers or leaders who are reluctant to provide feedback for the fear of conflict. They are neither equipped with right skills and methods to give feedback.

Our program Giving & Receiving feedback is focused on both the receiver and the giver of feedback. The training covers the qualities, skills and the methods required to give and receive feedback in a powerful way to enhance performance.

What Will You Learn?
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    Understanding Feedback
    Feedback and its importance in career
    Understanding Johari Window
    Natural response to feedback
    Characteristics of good feedback
    Planning Feedback
    How to plan your feedback conversations
    Identifying performance barriers
    5 Step feedback methods
    Anticipating responses
    Planning the next steps
    Giving & Receiving Feedback
    Identifying and overcoming the natural defense
    Dealing with criticism
    Identifying the growth opportunity
    Best practices
    Mastering the Skills
    Communicate with clarity
    Knowing and responding to the emotional triggers
    Gaining commitments

    Communication Development

    Career Development

    Outcome: Why Should You Attend?

    The experiential journey helps the participants learn to give and receive feedback with openness. Some of the outcomes of the workshop are:

    Differentiate between feedback and criticism
    Understand and apply the factors that impact the effectiveness of the feedback
    Anticipate and deal with natural defense from the feedback
    Engage in a meaningful dialogue to convey feedback
    Gain commitments on actionable improvements

    Leadership Development

    Our Methodology

    Blending Learning Approach is followed all through the workshop. Instructor lead discussions, assessments, case-studies, audio/ video lessons, games are some of the tools that are used during the training program.

    Who Should Attend?

    This program is designed for individuals who are in the role of giving feedback and also those who find it difficult to accept feedback.

    Some of our past participants were, new hires, senior associates, new managers, sales teams, business leads, are some of the participants of our past workshops.