Conversational Mastery

Conversational Mastery


Speaking confidently and holding meaningful conversations is always perceived as an important quality. It is an important aspect of your overall career success. When you are working in a team your ability to effectively hold conversations builds stronger relationships and better outcomes! Mastering conversations is not always a natural quality that someone is gifted with. One can learn to lead great conversations. If you want to have great meaningful conversations with your co-workers, employees, boss, family and friends, then you must develop the required emotional awareness, clarity to communicate, the skills to positive assertion and a lot more.

Our program Conversational mastery is designed keeping in mind the communication dynamics at workplace, mindset of leading conversations, handling tough conversations effectively.

What Will You Learn?
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    Why Do “We” Converse?
    Pain / Pleasure Principals
    Internal Vs External Conversations
    Values & Beliefs while mastering conversations
    Conversation Essentials
    Essential Characteristics of conversations
    Common Challenges while having conversations
    The Power of Positive Assertion
    Importance of Clarity, Commitment & Confidence
    7 steps to positive assertion
    Understand the purpose behind the conversation
    How to avoid silent/ violent response
    Understand which emotions drives someone to take action
    Staying focused and dealing with Emotions while communication
    Difficult Conversations
    What makes a conversation difficult?
    Creating trust and comfort
    Managing emotions

    Communication Development

    Career Development

    Outcome: Why Should You Attend?

    The experiential journey helps the participants enhance their ability to have meaningful conversations with everyone. Some of the outcomes of the workshop are:

    The importance of mastering conversations (internal and external)
    Demonstrating confidence during conversations
    Mastering emotions while dealing with different views
    Building positive assertion
    Handling difficult conversation with peers, team members and others

    Leadership Development

    Our Methodology

    Blending Learning Approach is followed all through the workshop. Instructor lead discussions, assessments, case-studies, audio/ video lessons, games are some of the tools that are used during the training program.

    Who Should Attend?

    This program is designed for individuals who want to skillfully lead conversations and influence everyone with their confidence.

    Some of our past participants were, new hires, senior associates, new managers, sales teams, business leads, are some of the participants of our past workshops.