Conflict Management
Introduction
Conflicts are natural at any workplace. The fact is when different people from varies backgrounds work together they bring diverse ideas, perspectives and opinions. This leads to conflicts. Conflicts can be because of several reasons like miscommunication, misunderstandings, different values, strong personalities, etc.
We all face conflicts. The problem however is not with conflicts but the way conflicts are handled. In most cases conflicts are either avoided or handled poorly. The consequence of handling conflict poorly has a very bad impact on overall team’s performance.
Our Conflict Management program is designed to help every employee understand the science of conflicts and how it impacts their performance and also provides strategies to handle conflicts proactively.
What Will You Learn?
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Understanding Conflict
From Conflict To Collaboration
Managing Conflict
Mastering Conversations
Outcome: Why Should You Attend?
The experiential journey helps the participants resolve conflicts proactively or manage them as they arise. Some of the outcomes of the workshop are:
Our Methodology
Blending Learning Approach is followed all through the workshop. Instructor lead discussions, assessments, case-studies, audio/ video lessons, games are some of the tools that are used during the training program.
Who Should Attend?
This program is designed for individuals who face conflicts within the team or those who work in high performing teams where conflicts might arise in the future.
Some of our past participants were, new hires, senior associates, new managers, sales teams, business leads, are some of the participants of our past workshops.