Being An Trusted Advisor
Being a trusted advisor is the most desirable quality by every organization. It is your ability to gain trust of your customer, anticipate customer’s needs and most importantly provide solutions proactively.
To become a trusted advisor you need invest in the relationships. This requires you to build that complete trust and credibility. Only when you display high levels of such qualities the customer will be willing to share their vulnerable self with you. As a trusted advisor you are not expected to only listen to the various challenges that the customer is facing but also provide them with relevant solutions. Thus you must be good at being solution centric and decisive.
During Being An Trusted Advisor program, we help participants understand the need to build trust, develop customer centric mindset, ask right questions and take collaborative decisions.
What Will You Learn?
Blending Learning Approach is followed all through the workshop. Instructor lead discussions, assessments, case-studies, audio/ video lessons, games are some of the tools that are used during the training program.
Who Should Attend?
This program is designed for individuals who want to be a trusted advisor to their internal and external stakeholders.
Some of our past participants were, new hires, individual contributors, senior associates, new managers, sales teams, business leads, etc